Our goal is to ensure that every order is shipped within 24 hours on weekdays.

We utilize courier services for shipping all packages, employing the services of Post Haste & NZ Couriers based on factors such as location, order weight, and size.

Upon order fulfillment, an email confirmation will be dispatched to you, complete with a tracking number for convenient monitoring of your goods.

Should your order fail to reach you within 7 days post dispatch, we kindly urge you to get in touch with us promptly. We will initiate a parcel trace procedure without delay.

At present, our standard shipping accommodates packages up to 25kg. Should your order surpass this weight threshold, we encourage you to reach out to us directly.

Rest assured, your satisfaction is our priority, and we're dedicated to providing you with a seamless shipping experience.

There's no simple answer to this question. Our shipping rates are carefully tailored to consider the size, weight, and destination of your order. We steer clear of flat-rate shipping as we believe in fairness – everyone pays for what they receive. As much as we'd love to offer free shipping, it's just not feasible given our already remarkably low prices.

It's important to remember that while we strive for affordability, the cost of shipping correlates with product prices. More budget-friendly products usually entail a more accurate shipping cost. Cheaper shipping, on the other hand, could mean an adjustment in product prices to accommodate the lower shipping cost. We understand that you've chosen us for better prices, and that's what we're committed to offering!

To easily gauge the cost of shipping to your address, the best route is to proceed to checkout and input your address. This will provide you with the precise shipping cost for your order.